This statement explains how we will collect, handle, store and protect information about you collected from:
- Our website
- Our mobile app
- Any other mode of interacting with you relating to Lund and Kieck Inc communication.
By using the website, or continuing to receive communication, you agree to the use of such information in accordance with this privacy notice.
What personal information we collect:
We collect personal information about you for the purpose of offering or furnishing our products and services to you. The types of personal information we collect may include:
- Contact information, such as full name, postal and residential and e-mail address;
- Information we receive from you on tax organizers, applications or other forms. This information may include your identity number, assets, liabilities and income;
- Bank details and financial history, including your transactions with us and our affiliated companies;
- Information you may authorize us to obtain from others, such as financial institutions and medical information;
- Information we receive from prospective client meetings;
- Information from public sources (such as web directories and information).
Our website does not collect any personal information about you unless you specifically and knowingly provide such information. Visitors to our website may choose to interact with our website in ways that require us to gather personally-identifying information. For example, visitors may choose to submit a Request for Proposal on our website. In each case, our firm collects such information insofar as is necessary or appropriate to fulfil the purpose of the visitor’s interaction with our website. Our firm does not disclose personally-identifying information other than as described below. Visitors are never obligated to supply personally-identifying information, though the failure to disclose information may prevent them from engaging in certain website-related activities.
Disclosure and transfer of personal information:
Lund and Kieck Inc respects your privacy. We disclose personal information only to those employees and service providers who (i) need to know that information in order to provide requested client services, and (ii) have agreed not to disclose it to others. Lund and Kieck Inc does not otherwise share any personal information with third parties who are not service providers unless otherwise required or authorized by applicable law.
We may disclose information to comply with applicable laws and regulations, such as to respond to a subpoena or similar legal process, to protect against misuse or unauthorized use of our website, to limit our legal liability, and to protect our rights or to protect the rights, property, or safety of visitors of this website or the public, and to otherwise cooperate with law enforcement or regulatory authorities.
Lund and Kieck Inc may retain your personal information as long as necessary for the provision of the services, internal analytical purposes, or to comply with its legal obligations, resolve disputes and enforce agreements (e.g. settlement). The criteria used to determine the retention periods include: (i) how long the personal data is needed to provide the services and operate the business; (ii) the type of personal data collected; and (iii) whether we are subject to a legal, contractual or similar obligation to retain the data (e.g., mandatory data retention laws, government orders to preserve data relevant to an investigation, or data that must be retained for the purposes of litigation or disputes).
Lund and Kieck Inc takes all appropriate measures reasonably necessary to protect against the unauthorized access, use, alteration, or destruction of personal information.
In order to respect the privacy of minors, Lund and Kieck Inc does not knowingly collect, maintain or process personal Information submitted online via our internet services by anyone under the age of 18.
Data storage, access, the right to be forgotten, and dispute resolution:
Lund and Kieck Inc stores personal data for different periods of time consistent with the purposes for which they were originally collected, as subsequently further authorized, or when required or allowed under applicable law.
Individuals in South Africa have certain data subject rights which may be subject to limitations and or restrictions. These rights may include the right to:
- request access to and rectification or erasure of their personal data;
- obtain restriction of processing or to object to processing of their personal data; and
- the right to data portability.
If you wish to exercise one of the above-mentioned rights, please send us your request via email to the contact information at the end of this policy. Individuals in South Africa may also have the right to lodge a complaint about the processing of their personal data with their local data protection authority.
In addition to the rights above, Lund and Kieck Inc is committed to providing all individuals with access to their personal data. If you believe that we may be processing data about you and wish to have access to that information, we can provide you with that data or at least an explanation of why we cannot do so in the particular context, such as if responding to the request would be unreasonably expensive. Please also let us know if you have any questions, concerns, disputes, or issues. We are always open to dialogue to resolve issues. If your concerns cannot be resolved, we can enter into appropriate third-party neutral dispute resolution. If you need to reach us about a privacy or data protection issue, please contact us at the information at the end of this policy.
Selling of information:
We do not sell your personal information.
Blogs, forums, wikis and other social media:
The Website or Mobile App may host various blogs, forums, wikis and other social media applications or services that allow you to share content with other users (collectively referred to as “Social Media Applications”). Any personal information or other information that you contribute to any Social Media Application can be read, collected and used by other users of that Social Media Application over whom we have little or no control. Therefore, we are not responsible for any other user’s use, misuse or misappropriation of any personal information or other information that you contribute to any Social Media Application.
We use a range of physical, electronic and managerial measures to keep your personal information secure, accurate and up to date. These measures include:
- education and training to relevant staff so they are aware of our privacy obligations when handling personal information;
- administrative and technical controls to restrict access to personal information on a ‘need to know’ basis;
- technological security measures, including fire walls, encryption and anti-virus software; and
- physical security measures, such as staff security passes to access our premises.
Although we use appropriate security measures once we have received your personal information, the transmission of data over the internet (including by e-mail) is never completely secure. We endeavour to protect personal information, but we cannot guarantee the security of data transmitted to us or by us over the internet.
Third party requests:
If you are submitting a personal information request on behalf of someone other than yourself, please contact us by using the “Contact us” section below and include proof that you are authorized to make the request. This may be in the form of a written authorization signed by the person whom you are acting on behalf of or a valid power of attorney.